The links below explain what you can do if you have a concern or would like to make a complaint about education, health or social care services.
Raise a Concern About an Education, Health and Care Plan
Although we work with parents, carers, young people and schools to prevent disagreements, there may be times when you are unhappy with the...
Tell us Your Views About and Social Care Service
Tell us what you think about social care services in Gateshead. You might want to compliment someone who has helped you, suggest ways we could do...
Report Concerns About a Child
If you are worried about a child’s safety or welfare in Gateshead you should talk to someone immediately. You can call the council in confidence on...
Concerns About Voluntary or Private Organisations
If you have a concern or complaint about a service provided by a voluntary or private organisation in Gateshead you should follow their complaints...
Concerns about academies, independent schools or post 16 institutions
We don’t handle complaints against academies, independent schools, or post 16 institutions. If you feel your child is not getting the right...