Stay Switched On

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Don’t miss out on vital help with your energy services – that’s the message from health and care leaders to patients who rely on power for their health.

The new Stay Switched On campaign, supported by the NHS and the region’s Association of Directors of Public Health, is calling on patients who need extra help to sign up to their energy supplier’s priority services register.

The priority services register is a free service that helps suppliers know which customers need extra support. This could be because of your age, a disability, if you have an illness or mental health problems, have communication needs, or there have been changes in your life (such as pregnancy or if you have children under the age of five).

You can get extra support if you:

  • Are disabled or have a long-term health condition
  • Have a hearing or sight condition
  • Have a mental health condition
  • Are recovering from an injury
  • Are pregnant or have children under five living with you
  • Have extra communication needs (such as if you don’t speak or read English well)
  • Need to use medical equipment that requires a power supply
  • Have reached your state pension age
  • Have poor or no sense of smell
  • Would struggle to answer the door or get help in an emergency

Find out more at Stay switched on! Get help with energy and keep healthy, says region’s NHS | North East and North Cumbria NHS (