Raise a Concern About an Education, Health and Care Plan

Education, Health and Care Plans (EHCP), Raising a Concern

Although we work with parents, carers, young people and schools to prevent disagreements, there may be times when you are unhappy with the decision made about the Education, Health and Care Plan. There are a number of things that you can do if you disagree with a...

Tell us Your Views About and Social Care Service

Raising a Concern

Tell us what you think about social care services in Gateshead. You might want to compliment someone who has helped you, suggest ways we could do things better or make a...

How to Complain About the NHS

Uncategorised

You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core...

Report Concerns About a Child

Raising a Concern

If you are worried about a child’s safety or welfare in Gateshead you should talk to someone immediately. You can call the council in confidence on 0191 433 2653 (office hours) and 0191 433 0844 (out of hours). In an emergency phone the police 999. Children and young...

Concerns About Voluntary or Private Organisations

Raising a Concern

If you have a concern or complaint about a service provided by a voluntary or private organisation in Gateshead you should follow their complaints procedure which you can find by contacting them...